CorpWest offers four graduated levels of professional services that correspond with the varying needs of smaller enterprises. What’s common among these levels is the fundamental concept: we provide an expert, onsite IT professional who becomes an integral part of your team and is there to specify, install, upgrade and manage your IT infrastructure, and can advise you on the optimum set of technologies to meet your technology objectives.

  BASIC PROFESSIONAL ADVANCED PREMIUM
Help Desk Login Yes Yes Yes Yes
Coverage (8AM-6PM PDT, M-F) (8AM-6PM PDT, M-F) 7 Days, 24x7 7 Days, 24x7
Guaranteed Emergency Response Not Guaranteed
Yes
Yes Yes
Hours Included Each Month * None 4
8
16
Service Call Minimum * 2 1 1 1
Phone Support Call Min. *** 30 Minutes 15 Minutes 15 Minutes 15 Minutes
Travel Time Included **** No Yes Yes Yes

* Regular business hours
** Onsite
*** Remote
**** Within our service area

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ACCEPTABLE USE POLICY | TERMS OF SERVICE